Privacy policy

This page explains how information submitted through the UK Energy Assessors website is handled. It should be reviewed when you add new analytics, advertising, payment, booking or third-party services.

Information you provide

When you submit the contact form, you may provide your name, email address, phone number, property postcode, the service you are interested in and a message containing property or appointment information.

How enquiries are used

Contact-form details are stored in the website's protected administration area so the business can respond to your enquiry, provide a quotation, arrange an assessment and maintain an appropriate record of communications. If email notifications are enabled, a copy of the enquiry may also be sent to the configured business email account.

Retention and security

Enquiries should be retained only for as long as reasonably needed for the enquiry, service delivery, legal, accounting or legitimate business-record purposes. The website package protects its admin area and stored enquiry files, but the hosting account, email account and administrator credentials must also be kept secure.

Cookies and analytics

This website package does not include advertising trackers or analytics by default. The admin login uses a strictly necessary session cookie for security. If analytics, marketing tools, embedded maps, chat widgets or other third-party services are added later, this policy and any required cookie controls should be updated.

Your questions

For privacy questions or requests concerning information you have submitted, contact: ADD EMAIL ADDRESS.